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Extended Care

Extend your warranty with our
Mobility Extended Care.

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With our extended care you can givemore protection for your stair climber.

Every AATASIA stairclimber comes with one year of hardware repair coverage through its limited warranty and once your warranty period has ended, how do we still take care of our customers? That is where AATASIA Protection Plan package comes in

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Help Desk Support

Get the backup expertise for your frontline products.

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For Personal

Get backup for your stair climbers used 

for personal use.

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For Business

If you have bought stair climbers for business use, get your backup here

Because we build entire stair climb aid solutions  — from hardware to mechanics to the operating system — Mobility Extended Care can provide the coverage and protections needed that you can’t get anywhere else.

Enjoy peace of mind when you buy Mobility Extended Care for your stair climber.

  • Extended Warranty

    1000RM
    Perfect for first time buyers wanting ease of mind
    Valid for 2 years
    • 2 Years Extended Warranty

*consult with customer service before purchase

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With AATASIA Extended Care package, customers can now have a chance to provide extra protection, warranty and support from AATASIA experts, to ensure the long term care for your products and ease burden on business down time. In addition, you’ll get priority access to AATASIA stair climber experts by chat or phone.

What does our warranty cover?

AATASIA Extended Care includes flexible service options, priority onsite services, and
as fast device repair or replacement.

24/7 technical support for our customers

Regional onsite device service available upon special request.

Manufacturer Defects

Customers a liable for warranty if products have manufacturer defects

Extend your device warranty, mechanical parts coverage and Product Care Plan coverage with AATASIA MOBILITY Extended Care.

Mechanical Parts Coverage

Customers a liable for warranty if products have manufacturer defects

AATASIA MOBILITY Extended Care Plan enables you to extend your current device warranty, mechanical parts coverage and preventative maintenance services in case of unexpected breakdowns.

Battery Coverage

Customers a liable for warranty if products have manufacturer defects

It includes a fully comprehensive battery replacement plan and will allow you to get the most out of your device, guaranteed.